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Email support

Each support request will be answered as soon as possible, usually within less than 24 hours. The Emsisoft team prides itself on its response speed.

General: [email protected]
Sales/Licensing: [email protected]

Corporate Sales: [email protected]
Press: [email protected]

Submit new Malware: [email protected]
False alerts: [email protected]

Report vulnerabilities: [email protected]
CEO: [email protected]

Please send your inquiry to one email address only, to ensure fastest response!

Support Forum / Malware removal

You can also post questions in the Support Forum. Qualified technicians are available and will help you solve your problem quickly - especially for malware infection related questions.

Frequently asked questions

Please check through the Frequently Asked Questions and Answers before requesting help, as the most common problems have already been answered here.


Please understand that as an international online company, we are currently unable to provide any phone support.