Secure encrypted payment processing and order fulfillment is handled by our trusted e-commerce partner 2Checkout.
You might ask…
- What do I receive after I submit my order?
You immediately get access to the full version of the software for the duration of your license period. Your license period starts at the day of payment processing.
Technology Guarantee: When a new major update of an Emsisoft product you are actively subscribed to is released, you will get the update for free. Most of our competitors don’t offer this guarantee.
- Is the online ordering process safe?
- Yes. The order processing is managed by our trusted partner 2Checkout, a respected worldwide leader in e-commerce in the software industry. The ordering process uses secure-HTTP (SSL) to protect your payment details. What you type in is encrypted. Emsisoft does not store any credit card data at all. 2Checkout contact details
- Are there any educational discounts available?
- Yes. We support education wherever we can. Therefore we’re offering special discount prices for students, teachers, schools, universities and charities. Please send an authentication that confirms that you are eligible for the discount to [email protected], then you will receive an access code, which allows you to order educational licenses with the discount.
- Is there a money back guarantee?
- Yes. If you are unhappy with your purchase for any reason (we strongly doubt that you will be), just let us know and we will cancel your order within 30 days.
- What does Auto-renewal mean?
- Auto-renewal ensures you don’t end up defenseless when your license period runs out. When your license is about to expire, our online payment provider verifies that your payment details are still valid and automatically renews your subscription when the license ends. Please note that you can cancel auto-renewal at any time. We’re certainly not interested in charging any money if you don’t want to use our products and always offer a full refund for any unwanted transactions within 30 days.