On June 24th, 2015, we announced that we would no longer be officially supporting Windows XP and Windows Vista after April of 2016 (the announcement can be found at this link). We have publicly mentioned several times that version 11 of our products will not run on Windows XP or Windows Vista. Since version 11 entered public beta testing on October 24th 2015 (the announcement is available at this link), we’re sure that many of our customers are confused about whether or not they will still have protection on Windows XP and Windows Vista. Below is a list of information about version 11, version 10, and how Windows XP and Windows Vista support will be handled.
- Version 11 will officially support the 32-bit and 64-bit editions of Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008 R2, and Windows Server 2012.
- Version 11 and later will not install or run on Windows XP, Windows Vista or Windows Server 2008, regardless of whether or not you have enabled the option to receive Beta Updates.
- Version 10 will continue to work on Windows XP, Windows Vista or Windows Server 2008, providing the same protection that it already does.
- Version 10 will be able to download database updates until support for Windows XP, Windows Vista and Windows Server 2008 officially ends at the end April, 2016.
- We do not currently plan to publish any further program updates for version 10, which means that 10.0.0.5735 (the current stable release of version 10) will be the last release of version 10.
Emsisoft Emergency Kit
Emsisoft Emergency Kit doesn’t require installation. Version 11 of the program can’t be executed on operating systems prior to Windows 7.
Why are we doing this?
It’s not our intention to push our customers to buy a new computer, but we have to face reality here: Both XP and Vista lack significant security features in their core structure, which is holding us back from protecting users to the highest possible level. You can read more about our point of view in our following blog article: https://www.emsisoft.com/en/blog/20416/why-we-believe-its-not-ethical-to-sell-antivirus-software-for-windows-xp-any-longer/
If you have questions about any of this, then please feel free to contact our support. You can contact our support by creating a new topic in one of our product support forums, by filling out our contact form on our helpdesk at this link, or by sending an e-mail to [email protected] and we’ll try to answer your questions as soon as possible.