Level RMM Integration

Level is a remote monitoring and management solution that allows you to work behind the scenes without disturbing your end-users. You can check system information, access the terminal, browse the file system, and upload or download files all without remotely controlling the device. You can also manage running processes and kill processes, view installed programs, uninstall programs, and manage startup processes, all without remoting into the device.
Here you have a step-by-step guide to integrate it with your Emsisoft Endpoint protection:

Configuring Devices 

1. Before we start adding devices, we first need to create a tag. This tag will be assigned to our Emsisoft devices and will be used as targets for our monitor policy. To create a tag, click on the account icon and then select Tags.
   
   
2. In the Tags page, click on the Create new tag button.
   
   
3. In the Create a new tag form, enter Emsisoft as the name of the tag then click the Create tag button.
   
4. We can now start adding Emsisoft devices. Go to the Devices page and click on the Install new agent button.
   
   
5. In the Install new monitoring agent screen click the Copy command to clipboard button. Unlike most RMM, Level only offers installation of the agent via script which is run on Powershell.
   
   
6. After copying the Powershell command, run Powershell as an administrator then paste the script that was previously copied to clipboard and run it. You can see on the output window the result of the agent installation.
   
   
7. After you have successfully installed the agent on your device, the device will now appear in the list under All Devices. Repeat the whole agent installation process to install more devices. After installing all agents, click on the create group button beside the Device groups to create a group where we can all assign our Emsisoft devices.
   
   
8. Enter Emsisoft as the group name then click the check icon button to save the group.
   
   
9. Once the group has been created, you can now assign devices to this group. Select the devices that you want to add to the group then click the Assign To Group button.
   
   
10. In the Assign to Group window, choose a group and in this case Emsisoft. Click the Assign to Group button once done.
    
    
11. After assigning the devices to the group, next is to assign a tag to these devices. Go to Emsisoft group and select all the devices. Click on the Tags button and then check Emsisoft tag.
    

• Uploading Scripts 

You need to download the scripts first. There are two scripts that will be uploaded namely Emsisoft_Setup.ps1 and Emsisoft_Compliance.ps1. 

1. Go to the Scripts page and click on the Create script button.
   
2. In the Create new script window, enter the script name and in this case Emsisoft Endpoint Protection Setup. After inputting the name, click the Confirm button.
   
   
3. In the script details page, copy the Emsisoft_Setup.ps1 script contents and paste it in the script box.  Replace the $InstallToken variable with your assigned install token. Level RMM doesn’t have a parameter option, so you need to create a separate script for each device that uses a different install token. Finally, set the timeout to 600 (10 minutes). Once done, click on the Save script button.
   
   
4. After successfully saving the script, click the Scripts link action or the heading title to go back to the Scripts page. Repeat the new script creation process for the Emsisoft_Compliance.ps1 script. Set the name to Emsisoft Endpoint Protection Compliance and timeout to default which is 100. The compliance script doesn’t have the $InstallToken variable so there is no need to set anything for it.
   
   

Creating Policy Monitor 

1. 1. Go to the Policies page and click on the Create policy button.
      
      
   2. In the New Monitor Policy form, set the policy name to Emsisoft Policy. Click the Create monitor policy once done.
      
      
   3. Select the newly created Emsisoft Policy. In the Emsisoft Policy page, click the Edit button for the Recipients. 
      
      
   4. In the Recipients form, input the email address of the recipients that will get notified when alerts are raised. Click on the Add recipients button once done.
      
      
   5. In the Targets section, click on the Tags button then check Emsisoft tag to set the target for this policy.
      
      
   6. After setting the recipients and the targets, click on the Add New Monitor button.
      
      
   7. In the Add New Monitor form, set Name to Non-compliant Emsisoft Endpoint. Set the rest of the field as shown in the screenshot below. Once done, click the Add monitor button. You are now all set to receive alerts.
      
      

Monitoring Alerts 

1. 1. After the new policy has been created, you will now start receiving alerts via email when a compliance script output doesn’t result as compliant. Alerts will also be posted on the Alerts page. You can click on the expand button to view the script result details. 

1. 1. Once you have resolved an alert issue on a device, select the device and click on the Resolve button.  

Executing the Setup Script 

1. Go to the Devices page and select the devices where Emsisoft Endpoint Protection needs to be installed. Once the devices are selected, click on the Actions button and select Run Saved Script.
   
   
2. In the Run Saved Script window, select the Emsisoft Endpoint Protection Setup script then click on the Review job button. 
   
   
3. A job has now been created for the run script action. Click the Execute script button to run the script job.
   
   
4. The script has now started running. You can click on the dropdown button to view the run status details.
   
   
5. Once the script job has finished running the Status column will be updated and the status details will tell if the installation is successful.