Need an answer to a problem?
- FAQs and Email Support
Customers can contact the Emsisoft team directly. Please check through the Frequently Asked Questions and Answers before requesting help, as the most common problems have already been answered here. Each support request will be answered as soon as possible, usually within less than 24 hours. The Emsisoft team prides itself on its response speed.
- Support Forum
You can also post questions in the Support Forum. Qualified technicans are available and will help you solve your problem quickly - especially for malware infection related questions.
- Contact us
Account Login, Forum or License Center problems: email@example.com
Corporate Sales: firstname.lastname@example.org
Submit new Malware: email@example.com
False alerts: firstname.lastname@example.org
Please understand that as an international online company, we are currently unable to provide any phone support.
- Postal address